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Why are the map markers different colors and what do they represent?

What our different colored map markers represent.

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Written by Support
Updated over a year ago

You may notice varying shades of our map markers - this is purposefully done to help visually indicate to you the different states an incident is in.

Color: A map marker shown in its original color is a new incident that you haven’t yet viewed.

Grey: A grey map marker is an incident that has expired and/or has been cleared.

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