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How to enable location access in Firefox on desktop
How to enable location access in Firefox on desktop

How to enable location access in Firefox on desktop

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Written by Support
Updated over 3 months ago

If you’ve denied location access for our website in Firefox on your desktop, you may be unable to use certain location-based features. Here’s how to re-enable location services in Firefox:

1. Open Firefox Settings

  1. Click the menu button (three horizontal lines) in the top-right corner of the Firefox browser.

  2. Select Settings from the dropdown menu.

2. Navigate to Privacy and Security

  1. In the left-hand sidebar, click Privacy & Security.

  2. Scroll down to the Permissions section.

3. Manage Location Settings

  1. In the Permissions section, find Location and click on the Settings... button next to it.

4. Reset Location Permissions for the Website

  1. In the location settings window, find our website in the list of blocked sites.

  2. Select the website and click Remove Website to clear the location denial for that website.

5. Refresh the Website

  1. After resetting location permissions, refresh the webpage. When you visit the site again, you’ll be prompted to allow location access. Click Allow to grant location access.


Additional Steps if the Issue Persists:

If you continue to experience issues with location access, try the following:

  1. Clear Firefox’s cache and cookies: Go to Settings > Privacy & Security > Cookies and Site Data, then click Clear Data and select Cached Web Content.

  2. Check for Firefox updates: Go to the menu and select Help > About Firefox to ensure you are running the latest version.

  3. Check your system’s location settings: On Windows, go to Settings > Privacy > Location, and ensure location services are enabled. On macOS, go to System Preferences > Security & Privacy > Privacy > Location Services.

By following these steps, you should be able to re-enable location services in Firefox and use the location-based features of our website.

If the issue persists, please feel free to contact our support team.

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