Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. The browser cache temporarily stores images, scripts, and other parts of websites while you are browsing.

The steps to clear your cookies and browser cache depend on the device and browser that you are using. Please click on the device/browser you are using to access Incidenta below to find your specific steps.

Don’t see your browser listed above? First make sure you are using one of Incidenta’s supported browsers. Then contact Incidenta support (chat with us live or email [email protected]) and we will be happy to provide you with the necessary instructions.